Privacy Policy
VoxaSpace is built around anonymity, privacy, and user safety. This Privacy Policy explains what information we collect, how we use it, and how we protect your data. By using VoxaSpace, you agree to this Privacy Policy.
1. Information We Collect
VoxaSpace collects only the minimum information required to run the app, personalize your experience, and keep the platform safe.
1.1 Information You Provide
- Text posts
- Audio posts
- Images or background images
- Story content
- Community posts
- Messages sent in random chat or direct chat
- Tags you add to posts
- Reports you file
We do not require your real name, phone number, or any personal identity information.
1.2 Automatically Collected Information
Device Information
- Device type
- Operating system
- App version
- Device identifiers (hashed or non-identifying)
Usage Data
- Number of posts
- Interactions with features
- Report history
- Moderation actions
- Random chat connections
- SubSpace/community participation
Location Data
- Approximate location (not exact coordinates) for showing local posts, filtering distance radius, and nearby user matching
We do not store your precise GPS location unless required for core features and only with your permission.
1.3 Firebase and Third-Party Services
VoxaSpace uses:
- Google Firebase / Firestore (database, authentication, analytics)
- Google Cloud Functions (speed, moderation, backend tasks)
- Ad services (if ads are enabled)
These services may collect non-identifying data necessary for security and performance. VoxaSpace does not sell or share your personal information.
2. How We Use Your Information
We use the information we collect to:
2.1 Provide and Improve the App
- Enable posting, messaging, communities, and stories
- Improve speed and performance
- Personalize your feed and location radius
- Maintain app stability
2.2 Safety and Moderation
- Detect spam, bots, and abuse
- Enforce community rules
- Process user reports
- Prevent harmful content
2.3 Analytics and Performance
- Understand how features are used
- Improve future updates
- Diagnose crashes or technical issues
2.4 Ads and Monetization (if enabled)
- Show relevant ads
- Track impressions and earnings
We never use your posts or messages to target ads.
3. How Your Information is Stored
All data is stored using Google Firebase/Firestore with encryption in transit and at rest, strict security rules, controlled access, and industry-level cloud protection. We do not store unnecessary personal information.
4. How Long We Keep Your Data
We retain information only as long as it is needed for core app functionality, safety, or legal compliance.
You may request account deletion at any time, which permanently removes your posts, messages, and data (except where we must retain certain data for safety or legal reasons).
5. Sharing Your Information
We do not sell, trade, or rent your information. We may share limited information only in these cases:
5.1 Legal Requests
If required by law (subpoena, warrant, court order), we may cooperate with authorities.
5.2 Safety Threats
We may disclose information if we believe it is necessary to prevent harm, address self-harm or threats, or investigate illegal content.
5.3 Service Providers
Trusted partners like Firebase may process data on our behalf for hosting, analytics, security, and content moderation. These partners cannot use your data for their own purposes.
6. Your Rights
Depending on your region, you may have rights to access your data, request deletion, request corrections, export your data, and withdraw permissions (location, notifications, etc.). Contact us at support@voxa.space for data requests.
7. Children's Privacy
VoxaSpace is not for children. You must be at least 18 years old (or the age of majority in your region) to use the app. We do not knowingly collect information from minors.
8. Security Measures
We implement end-to-end encrypted connections, Firestore security rules, automated monitoring, cloud-level protection, abuse prevention systems, and moderation layers. However, no online service can guarantee 100% security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes in the app. Continued use means you accept the updated policy.